•  Free UK collection expandWe will pick your repairs up for free if you are based in the UK. There's no catch and no obligation to go ahead with the repair. Either our driver, Adam, will pop in or we can send FedEx for customers further afield.
•  Free European delivery expandBased in Europe? We return ship all repairs with free postage.
•  12 month warranty expandAll repairs come with a full 12 month warranty. Because we carry out a full preventative maintenance service on all repairs our warranty covers the entire unit, not just the fault we fixed, for a whole year.
•  No fix no fee expandOur no fix no fee promise is exactly as it sounds. If the item is irreparable you don't pay, regardless of how long we have spent on the unit or if we picked up your item for free.
•  Payment on completion expandYou will not be asked to pay until your repair has been successfully completed and is ready to be returned to you.
•  Installation service available expandDid you know we can also install your parts for you? Our team of onsite engineers regularly travel to site to reinstall repaired parts and install new parts for customers. Give us a call on +44 0800 234 3747 to enquire about our installation service.

Once your form has been submitted you will receive an email confirmation with our repair request form attached which you will need to print out, fill in and send in with your repair.