ABOUT NORTHERN INDUSTRIAL

OUR MISSION

To save the world from downtime one part at a time...

WHAT WE DO

Sometimes you just need someone on your side in a stressful breakdown situation. Our aim is to provide the spare parts and repairs you need as quickly as possible to minimise your downtime. We specialise in keeping your businesses up and running with high quality industrial electronic spare parts, repairs and onsite support.

We value quality and great customer service which is why we employ the best electronic engineers, make sure all of our customers have a dedicated account manager to keep them up-to-date, and have the most thorough sourcing team tracking down your hard-to-find obsolete parts.

  • › 30+ electronic engineers working on your repairs
  • › Dedicated team of onsite engineers to help you on breakdown
  • › A personal account manager to keep you updated
  • › Sourcing experts to find even the rarest parts
  • › International account managers for our global customer base
  • › Real-time prices and availability available online 24/7

1978

ESTABLISHED

£7,000,000


THE VALUE OF OUR STOCK

200,000

SUPPORTED PART NUMBERS

1357

MANUFACTURERS

SQ.FT

30,000

IN-HOUSE REPAIR FACILITY

We go further than other repair providers and won't charge you a penny if we can't fix it

We will also pick up your repairs for FREE if you are in the UK

48

HRS

Express Turnaround

15

DAYS

Standard Turnaround

12

MONTH

Warranty on all repairs & spares

FREE DELIVERY

in the UK & Europe

NO FIX

No fee

MARKETS SERVED

  • Antonio

    ANTONIO

  • Charlotte

    CHARLOTTE

  • Lisa

    LISA

  • Mattia

    MATTIA

  • Natalie

    NATALIE

  • Adam

    ADAM

  • Arunas

    ARUNAS

  • James

    JAMES

  • Khurum

    KHURUM

  • Mark

    MARK

  • Dave

    DAVE

  • Vikesh

    VIKESH

  • Amy

    AMY

  • David

    DAVID

  • Daniel

    DANIEL

  • Junaid

    JUNAID

  • Rebecca

    REBECCA

  • Madiha

    MADIHA

  • Phoebe

    PHOEBE

  • David

    DAVID

  • Csaba

    CSABA

  • Zoe

    ZOE

ANTONIO BENITEZ

Job title: Spanish & Latam Account Manager

Antonio joined us in 2015 to take over from our previous Spanish/Latin American account manager. Originally from Venezuela, Antonio has experience in both marketing and customer service and ran his own marketing consultancy back in Venezuela. When Antonio first joined us we didn’t realise we had a former rock star in our midst - when he was younger he was in a band that toured with Phil Collins!

CHARLOTTE RANKINE

Job title: Kundenbetreuerin

Charlotte joined us in 2015 to look after our existing German speaking customers and help us expand our reach in the German market. When she’s not busy being a wunderbar account manager and helping us translate nicontrols.com in its entirity she has a passion for horror films, books and of course her favourite boy, the cutest dog in the world, Leo.

LISA VERVAEKE

Job title: Attachée Commerciale

Lisa joined us in 2015 to look after our existing French speaking customers and help us expand our reach in the French market. When she’s not at work dealing with enquiries and helping us translate our website into French she loves being in the outdoors and is originally from Brittany on the west coast of France. Since coming to the UK she has fallen in love with our Lake District and a northern favourite - gravy!

MATTIA BARDONE

Job title: Italian Account Manager

Mattia joined us at the beginning of 2015 after moving to the UK from Italy one year previously. Before coming to the UK for a new challenge he spent 13 years as a Logistics Manager for an Italian manufacturer. Mattia loves to keep active and enjoys mountain biking, skiing and running. When he’s not working he loves to travel and has visited Brazil, Peru, Paraguay and Argentina in recent years.

NATALIE TAYLOR

Job title: Customer Relations Executive

Natalie joined us in 2014 as part of our sales team but now works alongside sales making sure our customers are happy with the service we provide and following up with them after their orders and enquiries. Before joining us she worked in customer services and studied Business Studies and Marketing. Nat is a huge Preston North End fan and loves going to music festivals when she’s out of the office.

ADAM SMITH

Job title: Engineering Supervisor

Adam is our engineering supervisor and has been with us since he was an electronics graduate back in 2004. When he’s not supervising and repairing your industrial electronics he loves to spend time with his wife and two daughters. He’s also into Warhammer and now even gets commissioned to paint miniatures for other gamers.

ARUNAS BERNOTAS

Job title: Electronic Engineer

Arunas joined our team of electronic engineers back in 2014 to help us keep up with repair demand. Although originally from Lithuania he has been enjoying life in the UK for the past decade and when he isn’t here with us loves spending time with his son, fixing other electronics and has a passion for nice cars

JAMES ABBOT

Job title: Electronic Engineer

James has been with us since 2013 when he joined our team of electronic engineers to help with the increased demand of our industrial automation parts and repairs. In his free time James likes to play airsoft, which is similar to paintball only with pellets and more realistic-looking firearms, and games on the PC.

KHURUM ASHFAQ

Job title: Electronic Engineer

Hodor.

MARK HOUGH

Job title: Electronic Engineer

Mark is one of our most experienced electronic engineers and has been with us since the early 2000s. The past few years of his life have been taken up with renovating his house but when he’s not working on the house he likes to run to keep fit as well as supporting Man Utd. Mark’s baby picture was taken in South Africa where he lived until he was nine, he tells us he still enjoys a T-Bone steak only now he uses a knife and fork!

DAVE MELIA

Job title: Electronic Engineer

Dave has been with us since 2011 and is our resident variable speed drives expert from the smallest drives to the largest. When he’s not in the workshop you can usually find Dave either in the pub, at the Manchester City ground with his son Scott or feeding his French Bulldog Vinny the highest quality butcher’s sausages.

VIKESH RATHOD

Job title: Electronic Engineer

Vik has been with us at Northern Industrial since March 2014 when he joined our team of electronic engineers. Some of the things he likes to do when he’s not with us repairing industrial automation parts include getting naked around the house, doing Netflix and chill on the sofa whilst watching Star Wars, browsing asian dating websites for hunky men, making his way to the gym, playing football and spending time with his child, Pedro.

AMY IVILL

Job title: Customer Service Representative

Amy has been with us for over five years and currently works at our Trade Counter, some of her duties include supporting customers face-to-face and ensuring your parts are sent out and booked in correctly. Out of work Amy likes to go out and about with her fiance, Steve, to lots of new places and photograph wildlife. She also loves to try new weird and wonderful things from Japan!

DAVID MURCHIE

Job title: Trade Counter Manager

David is another of our Trade Counter team and oversees everything that goes on when we receive and send out your parts and repairs. Out of work Dave likes to spend his free time doing things with his wife and two young sons and always looks forward to his yearly family holiday, most recently they have enjoyed trips to Disneyland in Florida.

DANIEL JONES

Job title: International Purchasing Manager

Dan joined the team back in 2013 as the founding member of our new sourcing team and is now our purchasing manager. Most of Dan’s day is spent liaising with our suppliers from all over the globe and ensuring we buy the right parts, for the right price at the right time. When he’s not working his sourcery and finding your rare parts he loves to be out and about on his motorbike and is an avid gamer.

JUNAID MAHETAR

Job title: Purchasing Assistant

Junaid joined our sourcing and purchasing team in 2014 and is now responsible for sourcing the parts our customers need and building relationships with suppliers. When he’s not sourcing your parts he enjoys playing football with his mates and spends plenty of time gaming on his PS4, don’t ask him what the word stealth means though!

REBECCA BERRY

Job title: Marketing Executive

Rebecca joined us in 2011 when she became the first member of our marketing team. Most of her time is spent creating content for nicontrols.com as well as running the blog, social media channels and organising company events. When she’s not working she likes being out and about as well as putting in a few hours on the PS4.

MADIHA JAVED

Job title: Graphic Designer

Madiha joined the team in 2015 and was tasked with the daunting prospect of redesigning our branding and nicontrols.com. We reckon she’s done an incredible job so far giving us a complete image overhaul. Before joining us Madiha had recently got married and had been travelling with her husband visiting places such as Italy, Spain and Paris.

PHOEBE WRIGHT

Job title: Marketing Assistant

Phoebe has been with us since she joined us as an apprentice in 2014 at our trade counter but has since moved into the marketing department after completing her apprenticeship. Most of Phoebe’s days are spent focusing on product photography but she also carries out many of our company social media updates. When she’s not in the office she is usually out with friends in her little Fiat and is our resident crazy cat lady!

DAVID LENEHAN

Job title: Managing Director

In Blackburn born and raised on the football pitch was where David spent most of his days. Unfortunately, his dream of playing for Blackburn Rovers never materialised and now pretends to be the next Mourinho with his son's youth football team. When not playing football, David is a keen cook and had one of his recipes published in the Good Food Magazine.

CSABA NAGYIDAI

Job title: Web Developer

Csaba, or Chobs as we call him here, joined the team back in 2011 to undertake the enormous task of creating the first iteration of nicontrols.com. He’s originally from Hungary but now enjoys living in the North West with his son Mark. When he’s not programming and fixing our computer problems he likes to train in Karate as well as going out and about with his friends and spending time with his girlfriend and son.

ZOE BROWN

Job title: Web Developer

Zoe joined the Northern Industrial web team in 2015 to help with the relaunch of nicontrols.com after studying for her degree in science in computing at UCLAN. When she’s not coding and tweaking nicontrols.com for us she likes to spend time with her young daughter and has quite a talent for baking cakes!

The year was 1978 and a young John Lenehan decided to leave his role as a maintenance engineer at Thwaites Brewery to start Northern Industrial. The aim was clear - to provide the responsive service that was missing at the time. John knew what it was like to work in a plant and the type of service that other manufacturers were looking for. Fast forward 35+ years and we still hold John’s values dear and provide the personal service you would expect from a family business.

John
Awards and Certifications

Cert No. 11848
ISO 9001: 2008

Certified ISO:9001 and approved by ISOQAR

Award

Export Award 2013

Finalist in Small Business of the Year Award 2013

Award

Export Award 2014 and highly commended 2015

Award

2015 Finalist & 2016 winner in the International Achievement Award

Award

Young 'Un in International Trade 2015 awarded to Managing Director David Lenehan

Award

Finalists in International Achievement and Engineering Businesses

Award

Winner of the International business of the year award 2016

  • "WOW!!!!
    I would just like to convey my gratitude for the excellent service you have provided us with. I am aware I have not been the easiest customer you have had, but keeping me informed of the situation has been a great help, I wish more companies would do the same. Thanks again and I hope to hear from you as soon as the screen is in." Nigel Brown, The Alternative Steel Company Ltd
  • "Thank you for the information.
    We are very pleased with the work you have done for us. Please thank your staff for doing a good job on these Charmilles Boards.
    We will certainly use you in the future"Allan Bridge, Penico Gauges
  • "Just a quick note to say thanks for the recent repair to my device, it worked well and I will be using and recommending you guys in the future."Jamie Court, Clinical Print Finishers
  • "Thank you for the report, and thank you for truly excellent service.
    Once the PCB was installed the machine was fully operational.
    Thank you once again"Aubrey Richards, Coachworks Motovalet
  • "The Customer Service received from yourself was excellent. Thank you for all your help its refreshing to deal with a Company / Person that looks after there Customers"Neil Smithson, Brandon Medical
  • "Just emailing to say a big thank you to you and your team for all your help and assistance with selecting a replacement part to keep our old machine running.
    The machine is now fully operational and running slightly faster than it did before and we are delighted.
    Your service was brilliant and the part came through a day earlier than expected.
    Thank you very much we will pass your details on to other companies that we know use industrial machinery."Chris Crowle, Hay Nurseries

TRUSTED BY

trusted by logos