Given the increasing disruption caused by Coronavirus, we wanted to reassure you that Northern Industrial remains available to support you and your business during these difficult times.With one of the largest stocks of new and obsolete industrial automation parts tested and ready to ship, we are confident we can continue to support you and your business. With robust contingency plans now in place it’s business as usual at Northern Industrial.
Our Customer Support Team will be contactable via phone, live chat and email during extended opening hours of 07:00 am - 09:00 pm Monday to Friday. You can check our stock levels, delivery times and prices online, and our delivery partner, FedEx, is available for express UK and international deliveries.
We take our responsibility to continue supporting manufacturing and vital supply chains during these exceptional circumstances very seriously. Since 1978 our aim has been to minimise downtime across industry, and never has this been more pertinent. We’ll keep you updated with any developments and wish all our customers, partners and suppliers the very best during this challenging period.
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Northern Industrial Electronics Limited (known as Northern Industrial) is committed to maintaining customer privacy and maintaining the security of any personal data which we receive from you.
We are also committed to responsible data management and subscribe to the principles of data protection legislation in the United Kingdom. Please contact us at [email protected] if you wish to have your personal information removed from a particular mailing list or database at any time.
Visitors to our Website who purchase our products will be asked to enter basic personal information. This information is stored securely on our database and is not made available to third parties, beyond the essential requirement for credit card validation during purchase. The information is used solely for our billing, payment and sales analysis purposes, and notifying customers and partners of future updates to our products. We offer a range of email newsletters which we send only to those customers who have opted in to our mailing list or who have purchased Goods from us. Customers may opt out from receiving a newsletter by either clicking on the link provided in the newsletter or by changing their contact details via our website.
We do not receive or store any credit card information. This information is taken and processed on our behalf by the secure servers of PayPal. PayPal may need to transfer some information outside the EU area for the purposes of credit card validation and authentication. Telephone credit card transactions may be completed either by PayPal or Streamline. In the latter case, credit card details are destroyed as soon as the transaction has been processed.