BOOK AN ONSITE ENGINEER

BOOK AN ONSITE ENGINEER

 
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WE BRING THE ENGINEERS TO YOU

On a machinery breakdown, looking for support during a planned shutdown or simply require maintenance cover over the holiday period? Our experience team of onsite engineers are on hand to provide the support you need when you need it.


With in depth knowledge of CNC machine controls, drive systems and complex PLC configurations our onsite team have provided support to a variety of industries including printing & packaging, food & beverage, CNC machine tools, plastics, general manufacturing.

STEP 1

We'll call you back to discuss your fault and establish as many details as possible. When our engineer arrives onsite the information you provide here will ensure we are as prepared as possible therefore minimising your downtime.

STEP 2

We will quote you an estimated cost on how long the job may be based on your fault information. You are under no obligation to accept or pay upfront. If you decide to go ahead, we will schedule a time and the engineer will call when they're on their way.

STEP 3

Once onsite the engineer will diagnose your fault and narrow it down to the equipment causing the problem, such as the control system, variable speed drive or HMI. If they need to they will replace the faulty part.

STEP 4

Our engineer will complete the work whilst onsite to get you back up and running as quickly as possible. They will keep you informed every step of the way so you're always in the know and can keep an eye on the progress.

  • WHAT WE COVER
  • WHERE WE COVER
  • PREVENTATIVE MAINTENANCE
  • SPARE PARTS
  • EXPERIENCED ENGINEERS
  • WHAT WE COVER
inside our repair centre

WHAT WE COVER

We’ve been providing onsite machinery breakdown support since 1978 and have come across all types of machinery including CNC machine tools, milling machines, lathes, grinders, moulding machines and presses. Our engineers regularly work on bottling lines, palletisers, printing presses and other production lines.


Our engineers have been trained directly by Siemens and have a wealth of experience with Siemens control gear including PLCs and CNC machine tools.


EQUIPMENT

  • > AC, DC & Servo Drive Systems
  • > Machine Controls - Siemens Sinumerik, Heidenhain, Fanuc
  • > PLC Systems - Siemens S5 & S7, Allen Bradley SLC-500, Mitsubishi Q Series
  • WHERE WE COVER
UK map

WHERE WE COVER

Being based in Blackburn, Lancashire means we are well positioned to cover all areas of Lancashire and the North West including Greater Manchester, Yorkshire and Humberside. Our on site breakdown support also extends to the North East and the rest of the UK, Ireland and mainland Europe where we regularly provide annual machine services.


We can usually have one of our onsite engineers with you in a few hours depending on your location. We understand that once you are in a critical machine breakdown situation you need an engineer on site as quickly as possible.

  • PREVENTATIVE MAINTENANCE
preventative maintenance

PREVENTATIVE MAINTENANCE

Not all our site visits are urgent breakdowns, we also help companies undertake important preventative maintenance during scheduled downtime. Don’t let your machine decide for you when it goes offline, schedule in a service with us at your convenience and eliminate the possibility of future unplanned downtime. Typical preventative maintenance services we carry out for customers include servicing machines in the textile industry such as Benninger sectional warpers.

  • SPARE PARTS
spare automation parts

SPARE PARTS

We hold over £5 million of industrial automation and CNC parts that enable us to offer a rapid machine & CNC repair solution. We are able to offer both new and refurbished parts, as well as a large selection of obsolete parts that are no longer available from the original equipment manufacturer. Many of these parts are available on service exchange to enable our engineers to get you up and running as quickly as possible.

  • EXPERIENCED ENGINEERS
our experienced engineers

EXPERIENCED ENGINEERS

We have a team of engineers dedicated to providing onsite automation support to customers, some of whom have been working with us for over 20 years. Our engineers have been on extensive training courses with OEMs including Siemens, Control Techniques and Danfoss.

HAVE A QUESTION?

  • How quickly can I have an engineer onsite?
  • How far do you travel?
  • What machinery do you work on?
  • How much do you charge?
  • How can I book a site visit?
  • What if my part is beyond repair?
  • Do you provide periodical machine services as well as onsite breakdown support?
  • What experience do your engineers have?
  • How quickly can I have an engineer onsite?

ANSWER

We aim to get an engineer onsite to you as soon as possible. Our service manager will talk with you to determine the best time for you.

  • How far do you travel?

ANSWER

As we are based in Blackburn, Lancashire most of our site work is based up north but our engineers regularly travel the length and breadth of the UK. Wherever you are, get in touch and we can work out a solution.

  • What machinery do you work on?

ANSWER

We work on all types of machinery found in plants including milling machines, lathes, grinders, moulding machines and presses. Our engineers also regularly work on bottling lines, palletisers, printing presses and other production lines.

  • How much do you charge?

ANSWER

You can get a Northern Industrial site engineer for £75 per hour with 50 pence per mile travel expenses during normal business hours.

  • How can I book a site visit?

ANSWER

Give us a call to discuss your problems on +44 (0) 1254 673747 or use our form to request a call back. Our Service Manager will arrange with you the best time for your visit.

  • What if my part is beyond repair?

ANSWER

If your part is well and truly beyond repair, we can remove it from your machine for you and take it back to your warehouse. We have a large inventory of spare parts at our warehouse in Blackburn, Lancashire and a global supply network, enabling us to source many replacements fast.

  • Do you provide periodical machine services as well as onsite breakdown support?

ANSWER

Yes we do. We provide annual services for many types of machinery including Benninger sectional warpers and other textile, packaging and material handling machinery.

  • What experience do your engineers have?

ANSWER

All of our site engineers have been providing onsite automation support for a minimum of 10 years and some of them have been with us for over 20. We provide regular training to keep our engineers up-to-date.

READY TO BOOK?

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BOOK AN ENGINEER

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