PRODUCT CONDITIONS

Northern Industrial sell an array of automation parts in different conditions. This can help you keep costs down by choosing our service exchange option or replacing obsolete parts with reconditioned items. Each term we use to define our products is shown below. All parts supplied or repaired by Northern Industrial come with a full 12 month warranty.

NEW

New parts are supplied in their original packaging and include all accessories originally packaged with the part. These parts have never been used however the original seals might have been broken.

RECONDITIONED

Reconditioned items have been serviced and tested to ensure reliability and come with a full 12 month warranty. These items are fully functional but may have cosmetic imperfections and do not always come with accessories and manuals.

SERVICE EXCHANGE

Service exchange is available on some items and can help you save money. Simply send us your faulty units and receive a discount on your reconditioned unit. If you are having an emergency breakdown don't worry - we can despatch your item before receiving your faulty equipment, we refund the difference upon it's arrival with us.

REPAIR

Choose between our express 48 hour and 15 day standard turnaround on repairs. All serviceable components are replaced on our repairs to make your equipment reliable. A 12 month warranty is included as standard. For more information on our repairs service please see the automation repairs section of our website.